FAQs
Still need to reach us? Please contact us anytime
Yes, we offer Pan India shipping.
You can choose either:
- Exchange (preferred for sizing issues)
- Refund (processed within 5–7 working days after approval)
We offer a 3-day return/exchange window. To request, simply WhatsApp us with product photos, your order ID, and the reason — our team will guide you through the process.
Returns are accepted only if there is a valid reason (such as damage, defect, or incorrect product). Each request is reviewed by our team to ensure fairness.
Absolutely. Every VastraVilla piece is carefully selected and quality-checked to ensure premium standards and customer satisfaction.
We sincerely apologize in such cases. Please contact us within 3 days via WhatsApp with photos, and we’ll resolve it quickly.
We try our best to display accurate colors. However, slight variations may occur due to lighting and screen settings.
📧 Email: vastravillaa1@gmail.com
📱 WhatsApp: +91 8750566845
We usually respond within 24 hours.